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Privacy Policy

Introduction

Brown Thrasher Movers (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data.Our slogan is “We Protect Your Nest,” and that commitment extends to your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brownthrashermovers.com (the “Site”) or use our moving and relocation services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”).

Information You Provide to Us

We collect Personal Information that you voluntarily provide to us when you:

  1. Request a moving quote or estimate.
  2. Book a move or service.
  3. Contact us via phone, email, or our online forms. Subscribe to our newsletter or marketing communications.

This information may include:

  1. Identity Data: Name, signature.
  2. Contact Data: Physical address (current and new), email address, telephone number.
  3. Transaction Data: Details about payments to and from you and other details of services you have purchased from us.
  4. Move Details: Inventory lists, move dates, special handling instructions, and access details (e.g., elevator availability, parking restrictions)

Information We Collect Automatically

 When you visit our Site, we may automatically collect certain information about your device and usage, including:

  1. Usage Data: Information about how you use our website, products, and services.
  2. Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Sharing Your Information

We do not sell your Personal Information. We may share your information with:

  1. Service Providers: Third-party vendors who perform services on our behalf, such as payment processing (e.g., Stripe), email delivery, hosting services, and customer service.
  2. Insurance Providers: If you purchase valuation coverage or file a claim, we may share necessary information with our insurance partners.
  3. Legal Obligations: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  4. Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

How We Use Your Information

We use the information we collect for various business purposes, including:

  1. To Provide Services: To fulfill your requests for moving estimates, schedule your move, and perform the relocation services you have requested.
  2. To Process Payments: To process your payments, deposits, and refunds.
  3. To Communicate: To send you confirmations, updates, security alerts, and support and administrative messages.
  4. To Improve Our Services: To analyze usage trends and improve the functionality and user experience of our Site.
  5. Marketing: To send you marketing communications about our services that may be of interest to you (you may opt out at any time).
  6. Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.

Your Data Rights

Depending on your location, you may have the following rights regarding your Personal Information:

  1. Access: The right to request copies of your personal data.
  2. Correction: The right to request that we correct any information you believe is inaccurate.
  3. Deletion: The right to request that we erase your personal data, under certain conditions.
  4. Opt-Out: You have the right to opt out of marketing communications at any time. To exercise these rights, please contact us at the information provided below.

Third-Party Websites

Our Site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

 If you have any questions about this Privacy Policy, please contact us:

  1. By email: info@brownthrashermovers.com
  2. By phone: 706-908-4815
  3. By mail: 844 Ivy Vine Way, Alpharetta, GA 30004

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